Downloads
Link JAR-MET
Spare Parts
Machine Configurator
Link JAR-MET

Service

Warranty, diagnostics, spare parts and technical support after the purchase of agricultural machinery. The service department handles cases for customers and dealers.

  • Warranty
  • Diagnostics
  • Spare parts
  • Technical support
Go to the form +48 25 792 25 25
Service scope

What service covers

Full after-sales support for agricultural machinery — from warranty cases to consumable part selection.

Service requests

Handling warranty and post-warranty cases. Model, serial number and symptom verification.

Spare parts

Selection of consumables and components: nozzles, valves, pumps, booms, hydraulics, working parts.

Technical support

Engineer assistance with remote diagnostics, fault assessment based on photos, video and description.

Documentation & manuals

User manuals, datasheets, schematics. Files available in the documentation section.

Equipment configuration

Help with selection and assembly of equipment, boom adjustment, sprayer and spreader calibration.

After-sales support

Ongoing contact with dealers and end customers. Answers to technical and organisational questions.

Manuals and documentation Write to us — we will send you the operating manual, catalogue sheet or declaration of conformity for your machine.
Write an e-mail →
How it works

Service request process

From the moment a request arrives until next steps are handed back to the customer or dealer.

  1. 01

    Request received

    The case is logged by the service department from the form, email or phone call.

  2. 02

    Model verification

    Machine identified by name, type, serial number and rating plate.

  3. 03

    Material analysis

    Review of photos, videos and the symptom description. Follow-up questions sent when needed.

  4. 04

    Solution defined

    Decision on the path: parts, service visit, dealer repair or remote instructions.

  5. 05

    Next steps

    Findings passed to the customer and / or dealer. Case followed through until closure.

Before you send the request

Information we need

The more complete the request, the faster the service department can determine the next step.

Machine modelName, type, equipment variant.
Serial numberFrom the rating plate or documents.
Year of manufactureOr purchase date of the machine.
Rating plate photoA readable shot of the whole plate.
Photos / fault videoMaterial showing the symptom and the area concerned.
Short problem descriptionWhat is happening, since when, under what conditions.
When it occursField work, transport, idle, start-up.
Contact detailsPhone and email of the person reporting.
Machine locationTown, region, availability.
Dealer diagnosisWhether the dealer has already inspected the machine and the findings.
Spare parts

Help choosing parts

We help identify and select consumables and components. Selection is based on model, serial number and application description.

Go to parts catalogue
  • Field booms
  • Nozzles and valves
  • Pumps and hoses
  • Hydraulics
  • Working elements
  • Bearings and gears
  • Tyres and wheels
  • Suspension parts
  • Filters and seals
  • Hitches and pins
  • Controls and valves
  • Mounts and guards
Form

Service request form

Fill in the form below. The service department will get back to you once the data is verified.

    Purchase date:

    Attachements:

    PLN Polish złoty
    EUR Euro
    Jarek Zapytaj doradcę JAR-METMaszyny rolnicze • online